Disrepair & Housing Conditions
Legal Advice for Tenants
If your rented home is in poor condition, unsafe, or affecting your health, your landlord may be in breach of their legal duty. You have a right to live in a property that is structurally sound, free from damp and mould, and safe to occupy. If your landlord ignores complaints or refuses to carry out repairs, we can help.
If your rented home is in poor condition, unsafe, or affecting your health, your landlord may be in breach of their legal duty. You have a right to live in a property that is structurally sound, free from damp and mould, and safe to occupy. If your landlord ignores complaints or refuses to carry out repairs, we can help.
At Rashid Solicitors, we act for tenants in housing disrepair matters across England and Wales. We explain your rights, assess whether your case is eligible for compensation, and support you through the process of enforcing repairs or making a legal claim.
What counts as disrepair?
Landlords must keep your home fit for human habitation under the law.
This includes
- Working heating, hot water, gas and electrics
- Sound structure and weatherproofing
- Damp and mould prevention and treatment
- Safe flooring, windows, stairs, and doors
- Working drains and plumbing
- Protection from infestation
we can help you take action.
When to speak to a solicitor
You should get legal advice if
- You have reported disrepair but the landlord has not responded
-
Your health or belongings have been affected by
damp, mould, leaks, or poor conditions - You have lived in unacceptable conditions for several months
- You are being threatened with eviction for raising repair concerns
- You are unsure what steps to take or what your rights are
Free consultation and fixed-fee advice
We offer a free 15-minute consultation where you can explain your situation and ask questions.
If your case is suitable for further action, we offer
Service
Housing disrepair legal advice
for tenants
Fixed fee
£350
(No VAT)
This includes
- Consultation with a qualified solicitor
-
Review of your tenancy agreement,
complaint history, and photos - Advice on your legal position
- Written summary of our recommendations
If you are eligible for a No Win, No Fee claim, we will explain how this works and issue all terms in writing.
No Win, No Fee – how it works
Some housing disrepair cases may qualify for a No Win, No Fee agreement. This is known as a Conditional Fee Agreement (CFA). It allows you to bring a legal claim without paying anything upfront for our legal time.
You will only pay us if your claim is successful. In that case, we take a percentage of the compensation recovered. This is called a success fee and will be clearly capped in your written agreement.
We will explain
- What “success” means in your case
- What percentage we may deduct from your compensation
- How any third-party costs are handled
- Your right to cancel the agreement if you change your mind
If your case does not succeed, you do not pay our legal fees.
Disbursements and expert costs
Some cases may require payments to third parties.
These are called disbursements and may include
- Independent housing disrepair survey reports
- Damp and mould specialist assessments
- GP or hospital reports if your health has been affected
- Court fees, if we apply for an order or compensation
We will always explain in writing
- What the cost is for
- Whether it must be paid upfront or can be deferred
- What happens to that cost if your claim does not succeed
You will never be charged for any disbursement without your permission.
What happens next – step by step
- You contact us for a free consultation. We assess your eligibility and ask for documents and photos.
- If eligible, we offer a fixed-fee review or No Win, No Fee agreement, depending on your case.
- We arrange any necessary inspections, surveys, or evidence collection.
- We send a formal legal letter to your landlord. This may include a demand for repairs or a claim for compensation.
- Most landlords settle before court. If needed, we can start court proceedings.
- If your claim succeeds, we deduct our agreed success fee and you receive your compensation.
- If your claim does not succeed, you do not pay our legal costs.
Compensation and protection from eviction
If you have suffered harm, loss, or inconvenience due to long-term disrepair, you may be entitled to compensation.
This could cover
- Illness caused by damp, mould, or unsafe conditions
- Damage to your furniture or belongings
- Loss of enjoyment or disruption to daily life
If you are worried about being evicted for raising a complaint, we can help. The law protects you from so-called retaliatory eviction. If you raised a written repair complaint and then received a Section 21 notice, the court may refuse to grant possession.
Who will handle your case
Your application will be managed or overseen by a qualified solicitor. We provide all clients with a written engagement letter explaining the work involved, the fees, the timescales, and your rights throughout the process.
Language support
We support Bengali, Sylheti, Urdu, Hindi, Punjabi, Arabic, Somali and a range of other languages. Let us know your preferred language when contacting us. We can arrange an interpreter if required.
how we work
Free 15 Min Consultation
24/7 Access for Urgent cases
Fixed Fees No hidden charges
Book your free 15-minute consultation
You should not have to live in unsafe or unhealthy conditions. Speak to a solicitor today and get the support you need to protect your home and your rights.
Call now or book your consultation online.
